Privacy policy


Who we are

Our website address is: www.ateliersbg.com

This privacy policy explains how Ateliers B.G. collects, uses, retains and protects personal information provided by users of its website and digital platforms.


Collection of personal information

In connection with the use of our services, certain personal information may be collected to identify you, communicate with you, respond to your requests or provide personalized services.

We collect only the personal information necessary for the purposes for which it is requested.


Information collected and reasons for collection

We may collect and use your personal information, including to:

communicate with you;
provide our services to you;
respond to your information requests;
ensure the quality, security and effectiveness of our services;
better understand and improve your experience;
provide relevant content, information or communications;
promote our services, where permitted.

When we collect personal information, we specify, where required, the purposes for which it will be used.


Automatic exchange of information

When you browse our website, certain technical information is automatically exchanged between your device and the site server. This information generally does not directly identify you.

This information may include:

your IP address;
your Internet service provider;
the start and end date and time of your visit;
your browser language;
the approximate region or municipality determined from your IP address;
your browser type and version;
your operating system type and version;
the type of device used, such as a phone, tablet or computer;
the previous website visited;
the pages viewed on our site;
certain interactions performed on the site, such as clicks or scrolling;
the origin of your visit, such as a search engine, email, social network or advertisement;
your device screen resolution.

This information may be used for statistical purposes, site improvement, security and optimization of the user experience.


Cookies

Our website may use cookies. These are small text files stored on your computer, tablet or phone when you visit certain pages of a website.

Cookies may be used to:

ensure the proper functioning of the site;
remember certain preferences, such as display language;
improve browsing;
analyze site usage;
measure content performance;
better understand visitor needs.

You may delete or disable cookies at any time through your browser settings. Please note, however, that certain site features may not function properly if cookies are disabled.


Strictly necessary functional cookies

Some cookies are essential to the proper functioning of the website. They generally cannot be disabled without affecting use of the site.

They allow, in particular:

use of the site's main features;
site security;
storage of certain browsing preferences.

These cookies may collect technical information such as:

the language used by the browser;
the browser type and version;
the operating system type and version;
the type of device used;
screen resolution.


Statistical cookies

We may use statistical cookies to measure use of our website, assess its performance and improve its content.

These cookies may allow us to understand, in particular:

the most viewed pages;
browsing paths;
visit frequency;
interactions with certain site elements;
visitor origin.

This information is used in aggregate and statistical form to improve the relevance, usability and effectiveness of the website.


Google Analytics

Our site may use Google Analytics to analyze website use for statistical and improvement purposes.

Information collected by Google Analytics may be stored on servers located outside Canada. This information is used to understand site usage and improve the visitor experience.

You can prevent Google Analytics from collecting certain data about your browsing by installing the browser add-on provided by Google for this purpose.


Advertising cookies

The site may use certain cookies related to traffic measurement, statistical analysis or digital campaign management. These cookies are used only to the extent permitted by applicable laws and according to the consent settings available on the site, where applicable.


Embedded content from other websites

Certain pages of the site may include embedded content from third-party sites, such as videos, images, articles, posts or other content.

Embedded content from other sites behaves in the same way as if you visited those sites directly. These third-party sites may collect data about you, use cookies, integrate tracking tools or monitor your interactions with their content, particularly if you are logged in to your account on those platforms.

We are not responsible for:

content published on third-party sites;
products or services offered by those sites;
the presence of unauthorized links;
security or personal information protection on those sites;
the collection, use or disclosure of your information by those third-party sites.

We may modify, add or remove hyperlinks published on our website at any time.


Sharing of personal information

We do not sell your personal information.

Certain information may, however, be disclosed to trusted suppliers or partners when necessary to provide our services, including for:

website hosting;
technical maintenance;
marketing services;
statistical analysis;
communications management;
improvement of digital services.

These suppliers are required to protect the information to which they have access and to use it only for the intended purposes.


Retention of personal information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

When personal information is no longer required, it is securely destroyed, deleted or anonymized.


Security of personal information

We implement reasonable measures to protect personal information against loss, theft, unauthorized access, misuse, unauthorized disclosure or modification.

However, no computer system, website or data transmission over the Internet can be guaranteed to be completely secure.


Your rights

Subject to applicable laws, you may request:

access to the personal information we hold about you;
correction of inaccurate or incomplete information;
withdrawal of your consent, where applicable;
deletion of certain personal information;
information about the use of your personal information.

Certain requests may be limited by legal, administrative, tax, contractual or security obligations.


Contact us

For any question about this privacy policy or any request regarding your personal information, you may contact:

Ateliers B.G.
2980 rue King Est, Sherbrooke, QC, Canada, Quebec
(819) 346-2195
info@ateliersbg.com